Collagen Moisturizing Multi Balm Brighten Dull Multi Balm Stick Wrinkle

Welcome to YouBeauty Store! We're delighted to have you here. Below you'll find our comprehensive shipping policy detailing everything you need to know about receiving your orders.

**Free Shipping**
We're thrilled to offer free shipping on all orders placed through our website. Yes, you read that right – no minimum purchase required! Enjoy the convenience of shopping from the comfort of your own home without worrying about extra shipping fees.

**Delivery Time**
Your satisfaction is our priority, and we aim to get your orders to you as quickly as possible. Our standard delivery time is between 7 to 14 days from the date of purchase. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise.

**Tracking Your Order**
Once your order has been processed and shipped, you'll receive a confirmation email containing your tracking information. You can use this tracking number to monitor the progress of your delivery and estimate its arrival time.

**Contact Us**
Have any questions or concerns regarding your shipment? Feel free to reach out to our dedicated customer service team at info@wihsan.shop. We're here to assist you every step of the way and ensure your shopping experience with us is nothing short of exceptional.

Thank you for choosing Wihsan Shop for your shopping needs. Happy shopping!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@wihsan.shop.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@wihsan.shop.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@wihsan.shop.

We accept cards with MasterCard, Visa, Apple Pay, Paypal and American Express, Amazon,Discover, Meta Pay, Google Pay.

We Are committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

Debit at the dispatch of your order
If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address. Your card will be debited when we dispatch your order.

If your card transaction isn’t approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.